Nikki is responsible for the growth and development of the practice, a challenging role given our commitment to providing a better patient experience.
She handles the marketing, team development and the overall strategy of the business. Her favourite thing about her job is working with the team and helping them develop as individuals and a group.
She loves hearing patients comment on the warm and welcoming environment at Portmore, and helping the team stay at the forefront of delivering uncompromising patient care.
Nikki is passionate about organisation and is committed to exceptional customer service. She has worked in the dental industry for 20 years, starting as a trainee dental nurse then spending 15 years as business development manager for a private implant and cosmetic practice, finally as a trainer and coach.
Her focus at Portmore is on ensuring the team are highly skilled, trained and motivated and that together they consistently deliver exceptional standards of patient care at all times. She believes the key to a successful practice is a happy team and happy patients.
Outside of dentistry, Nikki spends her time running, dog walking and buying shoes.