Mandy is one of the reasons Portmore is different, and why dental care here feels better. She isn’t just a receptionist, she creates a better experience for our patients.
It will probably be Mandy that you see or speak to first — her role is to meet and great patients, make sure they feel comfortable and know what to expect in their appointment. Her favourite thing is seeing patients come through a long treatment plan successfully, and being thanked for her encouragement and support.
Mandy qualified as a dental nurse from Eastman Dental Hospital in 1991 and spent many years working in the role, and she is now focusing on the customer service side of dentistry, where she’s passionate about making a difference.
Because she understands the clinical side of dentistry she is unflappable and calm in a crisis. The phrase she most often uses is “it’s my pleasure”, which sums her up.
She’s always there to provide our patients with exceptional service.
Outside work she enjoys socialising with family and friends and refurbishing old properties.